Frequently Asked Questions

Freshtrax uses a four-stage sanitization process: ozone (odor elimination), UV-C light (bacteria elimination), antimicrobial vapor that leaves shoes with a fresh scent, and a final gentle heat cycle that dries the inside of the shoe. The entire cycle takes 90 seconds and eliminates bacteria, fungi, and odor at the root, not just masking it.

Freshtrax uses sanitization technologies that have been proven in clinical settings across Asia for over a decade. The UVC and ozone technologies are FDA-recognized sanitization methods. We're currently pursuing formal FDA classification for the complete system.

Your remote monitoring dashboard sends real-time alerts, so you know about an issue right away. Most issues are resolved via software updates or simple troubleshooting, and we support you through any hardware problem to minimize downtime.

Upkeep is minimal. About once a month, the owner does a roughly 20-minute antimicrobial vapor refill and wipe-down. The remote monitoring dashboard alerts you in real time if anything needs attention.

Yes. The kiosk accommodates everything from running shoes to cleats to wrestling shoes. The antimicrobial vapor and UV-C light are safe for all common shoe materials and adjust naturally to fit the interior of any shoe type.

That's our conservative scenario: about $993/month or $11,918/year net on your founding machine, and the machine pays for itself in about 9.9 months. Placement drives volume, so we help you pick the highest-traffic spot before launch.

You own the machine and set the price ($3.95-$4.45 per cycle). After operating costs (~$0.55/cycle), you pay a $99/month platform fee (includes Dashboard + device health monitoring) and a 5% service fee (used for marketing). Founder's Club members pay $79/month with 0% service fee on their founding machine, permanently.

Operating costs are ~$0.55 per cycle (electricity, consumables, maintenance reserve). Additionally, there's a $99/month platform fee (includes Dashboard + device health monitoring) and a 5% service fee for marketing. Founder's Club members pay $79/month platform fee with the 0% service fee on founding machine, permanently.

We actively manage placement to protect owner economics, and the addressable market (fitness centers, pickleball clubs, tennis centers, sports facilities) is massive. We're targeting 12 Tier 1 metros with 1,000+ venues each.

Absolutely. You can place machines across different venues and grow at your own pace. We support multi-unit owners with placement advice and venue suggestions.

No. The machine is designed for end-users (athletes) to operate independently. Your role is placement, pricing, and collecting revenue. We provide 2-hour onboarding and ongoing support.

The machine has an intuitive touchscreen interface with video instructions. We also provide signage and QR codes linking to tutorial videos. Most users figure it out in seconds.

The machine is fully cashless. It accepts Apple Pay, Google Pay and cards. Revenue is automatically tracked in your dashboard. All our kiosks use NAYAX POS (point of sale). Payouts are directly from NAYAX to your bank account.

You own the machine, so you have full control. If a venue underperforms, you can relocate it. We help with placement strategy and venue relationships.

Yes. You get a remote monitoring dashboard with real-time alerts, marketing support (decals, social media marketing, influencers, and reusable content), and placement support (scripts, venue suggestions, and advice). Founder's Club members also get priority support and quarterly strategy calls.

No. Many Freshtrax owners don't operate a venue. They buy the kiosk and place it inside a partner venue (fitness center, racket club, indoor sports facility) under a revenue-share agreement. We help with placement: venue target lists, pitch materials, and the rev-share structures that work. Book a 30-minute call and we'll map out your placement plan.

From purchase to deployment: 6 to 7 months. We handle delivery logistics, and the kiosk arrives fully assembled and plug-and-play. You start collecting revenue immediately after launch.

Founder's Club (first 20 owners) includes: $79/month platform fee (vs. $99 regular), locked for life, 0% service fee on founding machine permanently, lifetime priority support, and quarterly strategy calls. Regular owners pay $99/month platform fee + 5% service fee and get full support. Download the ROI Blueprint for complete machine acquisition pricing.

Monthly operating costs include: $99/month platform fee (or $79/month for Founder's Club) + 5% service fee on revenue + ~$0.55 per cycle for electricity and consumables. For the machine acquisition cost and complete financial breakdown, download the ROI Blueprint PDF which includes all upfront costs, financing options, and detailed ROI projections.

Yes. Connect with us, and we can come up with a plan that works for you. Download the ROI Blueprint PDF to see the machine cost and financing options. In the base case (20 cycles/day) the machine pays for itself in about 4.8 months; the conservative case (10 cycles/day) takes about 9.9 months.

Fitness and sports centers, pickleball clubs, tennis centers, CrossFit boxes, martial arts studios, and any high-sweat sports facility. Ideal venues have 200+ members and strong hygiene culture.

Download the ROI Blueprint to see the full financial model. Then book a call with Marvin to discuss your venue, market, and timeline. We'll walk you through everything.